You must use Sweeps Cash (SC) to play games at least once before you can redeem it for cryptocurrency or prizes, or use it for tips. This is known as a playthrough requirement.
Therefore, your redeemable balance will only include SC that has met the playthrough requirement. As you play more games, your redeemable balance will increase.
To see your progress towards achieving any playthrough requirements and choose where to apply your SC plays:
- Click on the Wallet icon in the top right corner of the screen
- Underneath your balance, click 'Choose where to apply your SC plays'
- Review your balance's breakdown and corresponding playthrough progress
- Select the desired part of your balance to apply first