MyPrize partners with established third-party game providers to deliver its games. These providers design and maintain the games, including the rules, prize structures, and return to player percentages. MyPrize does not and cannot alter outcomes or manually adjust game results.
Each game operates according to its own internal system, and outcomes are determined independently. This means that every spin, hand, or round is separate from the one before it. Previous results do not influence future outcomes.
You can review detailed information about each game by opening the game menu and selecting the Info section. This typically includes RTP, rules, and betting limits. RTP represents a long term statistical average and does not guarantee short term results.
If you believe a result was recorded incorrectly, you can verify it in your Activity history. If you still have concerns, contact Support with the game name and timestamp so our team can have our partners investigate