Losing streaks can feel frustrating, but they are a normal part of random systems. In games of chance, each round is independent. This means that the outcome of one round does not influence the next.
It is statistically possible to experience multiple losses in a row because results are independent even in games with high RTP. This does not mean the game is malfunctioning or that outcomes are being adjusted.
Random systems produce clusters of results over time. These clusters can include both winning streaks and losing streaks. Over a very large number of rounds, results trend toward the published RTP. In short sessions, variation is normal.
If you ever believe a specific play was not recorded correctly, review your Activity page. Each round played includes the amount, outcome, and timestamp for transparency.