Purchasing
- How do I make a purchase?
- Can I purchase a different amount of Gold coins than the options available on MyPrize US?
- Why did I receive a different amount of Gold coins than what I selected?
- Why hasn't my purchase gone through yet?
- How can I see my purchase history or check the status of a recent purchase?
- Which payment methods do you support? Can I use a credit card?
Redeeming
- How do I redeem my Sweeps Cash balance?
- Why can't I redeem the amount I want?
- Why is my redeemable balance different than my Sweeps Cash balance?
- Why hasn't my redemption gone through yet?
- What is a playthrough requirement?
- How can I see my redemption history or check the status of a recent redemption?